Shipping Policy
Production, dispatch and delivery information for your order.
Last updated: 17 August 2026Production time
Personalized orders require preparation before dispatch. The estimated making time shown in announcements or order communication begins after customization details are confirmed.
Delivery estimates
Delivery estimates are indicative and may vary by destination, courier capacity, weather, holidays or other circumstances beyond our control.
Address and tracking
Please provide a complete, accurate address and reachable phone number. Tracking details are added to your account when available. Additional delivery charges may apply after a failed delivery caused by incorrect details.
Packaging
Products are carefully packed for transit. Please photograph damaged outer packaging before opening if you may need support.